How to choose a home automation, networking and security installer in Valencia

Home automation, networks and security are installations you use every day for many years, so choosing the installer matters as much as choosing the system. This guide sets out objective criteria for comparing companies — ours included. It’s also written with international homeowners in mind, who may be managing a property in Spain from abroad.

1. Verifiable certifications

• Manufacturers and standards: KNX and Loxone, among others, certify their integrators and publish directories. Ask for the partner number or the link to the listing, and check it.
• Current training: systems evolve; ask about the team’s recent training.

A certification you can’t verify on the manufacturer’s website isn’t a guarantee.

2. Licences for the type of work

Work	What to check
Electrical and automation work	That the company or professional is licensed for low-voltage installations where the work requires it
Alarm connected to a monitoring centre	A licensed security company (Law 5/2014), or a partnership with one
Building telecom infrastructure	The relevant licence for telecom infrastructure in new buildings
CCTV	That the design complies with data-protection law

3. A technical proposal, not a catalogue

A good proposal explains what problem it solves and how:

• A description of what will be controlled and why.
• The chosen system and the alternatives ruled out.
• Hardware with brands and model numbers.
• Separate lines for installation, programming, training and documentation.
• Timelines and phases.

See how much home automation costs for detail.

4. Documentation and ownership

At handover you should receive:

• Consumer-unit schematics and device drawings.
• A list of functions, addresses and scenes.
• A copy of the programming and access credentials.
• A user manual for the family or staff.

Without these, you depend on the same installer forever.

5. Maintenance and support

• Is there a maintenance contract or on-demand support?
• Can they provide secure remote support with your permission?
• What’s the response time for faults?
• Do they review firmware and security updates?

6. Experience you can verify

Ask to see work similar to yours, references you can check or a visit to an installation. Be wary of generic testimonials that can’t be verified.

7. One point of contact

If your project includes automation, networking, cameras and access control, one integrator designing the whole avoids incompatibilities and finger-pointing (see technology solutions for businesses).

Worked example: comparing three quotes

Criterion	Company A	Company B	Company C
Verifiable certification	Yes	Not stated	Yes
Hardware with model numbers	Yes	Generic	Yes
Programming itemised	Yes	Included, no detail	Yes
Programming handed over	Yes	No	Not stated
Maintenance	Optional contract	No	On demand

Even if B is cheapest, you can’t tell what you’d get. Between A and C, the difference is handing over the programming — ask C before deciding.

Our details, so you can check them

In keeping with this guide: Domolife (Domolife Espacios Inteligentes S.L.U.) is based in Alboraya (Valencia), is a certified KNX Partner no. 11093 and a Loxone Partner (official listing linked in the sources). You can see our projects and clients on the about page.

Common mistakes

• Choosing on price alone without comparing scope.
• Accepting certifications that can’t be verified.
• Not asking for a copy of the programming.
• Hiring a different company for each system with no coordination.
• Not asking about maintenance until something fails.

Conclusion

A good installer shows verifiable certifications, the right licences, a clear technical proposal, handover of documentation and programming, and responsive local support. Compare against these criteria and you’ll choose confidently — whoever you pick.

If you’d like to include us in your comparison, request a proposal or explore our home automation, networking and alarm services.